![]() If you ever have any questions or concerns about your experience online or in our stores, then please visit our Help section. At that point you will be sent a payment reminder email that contains a link to submit payment. The remaining amount is only due once we have received your pre-order. If you need to update the pickup location or shipping address, then reply to the order confirmation email or send us the details at referencing your order number. If it was shipped, then you will receive an email including tracking details.ģ. If you selected store pickup, then you’ll receive an email (and eventually phone after some time) that it is waiting. Once your pre-order arrives at our warehouse you will be notified.Ģ. As a result we sometimes give general ideas when they should be available, but this is common to change especially do to supply chain and distribution issues since the start of the pandemic. ![]() Collectibles rarely have definitive release/availability dates. You will receive a separate email indicating shipment along with tracking info. If the game is being shipped, then this is NOT a confirmation of it being shipped. This means you may proceed to your selected store location to pick it up during normal business hours. You will receive an automated email notifying you that your game is available on the release date. Release date changes are globally or regionally impacted and are of no fault of Video Game Heaven & Cool Stuff.Ģ. If the item’s release date is changed for any reason, then you will be notified by email. If you selected shipping, then please allow 2 to 8 business after the release date for delivery. All games will be available for pickup on their respective release date. If you wish to have someone else pick it up, then follow the instructions noted in the confirmation email once the order is ready for pickup. Once you receive confirmation, you must provide some form of photo identification and a copy of the order (printed or on your mobile device) when picking up. You will also need to wait for a confirmation email titled “: Your order is ready for pickup!” before heading to the store.Ģ. ![]() Allow 2 to 3 business days for us to move your order to your selected store location. If not, please check your spam/junk folders and be sure to add to your Safe Senders List. Sparkle mini figure! Mr.You should receive an email confirmation from confirming your order. Sparkle Medium Figure! Relive the classic episode with our The Simpsons Mr. Standing at 11-inches, this plush is not only disrespectful to dirt, its a must-have for any Simpsons fan and brings an all-new way to love the standout fan favorite. ![]() Sparkle! Homer Simpson’s doppelganger is finally here as a mini figure based off the wildly popular The Simpsons 7″ Mr. Sparkle 11-Inch Plush: Ol Fish-Bulb is back Clean up your Simpsons collection with Homers Japanese detergent-box doppleganger, now in plush. Kidrobot and The Simpsons have teamed up for an all-new The Simpsons Mr. Collect both the Exclusive Glow in the Dark Devil Flanders (limited to 500 pieces world-wide) and the original brown color way today to prove you’re smarter than the devil himself! Depicting the head demon in charge and coming complete with a pitchfork, this art figure is ready to wreak hi-diddly-heck on your favorite Simpsons pieces. Straight from the Treehouse of Horror, Kidrobot is ready to sell your soul for a donut with the 7 inch tall The Simpsons Devil Flanders medium art figure featuring Ned Flanders. ![]() Sparkle 3-inch Mini Figure and The Simpsons Devil Flanders Art Figure in two horrifying color ways just in time for Halloween. Kidrobot teams up again with The Simpsons to bring you The Simpsons Mr. ![]()
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